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Xtend Voice Logger

Xtend Voice Logger is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an organization. Applicable areas include call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.



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Analog Line

Xtend Voice Logger for Analog Lines logs telephone call from an analog trunk or its extension line. The product is capable of monitoring and recording trunk, extension or both side calls. Developed for recording high and low range of intensities, USB Voice Logger is available in 1/2/4/8/12/16 up to 256 ports and more.



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Digital Extension

Voice recording for Digital Extensions is carried out using a specialized hardware voice logging cards that plug into the PCI expansion slot of the computer system. The Voice Logger supports digital PBX extensions and requires a powerful computer system to log the number of extension lines.



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Digital Trunk (Single ISDN PRI)

Xtend Voice Logger for ISDN PRI is a USB based, easy to install, multi-line voice recording solution that can be used to record telephone calls on ISDN PRI Digital Trunk lines.



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Digital Trunk (using Voice Card)

Xtend Voice Logger for Digital Trunk records calls on E1/T1 (ISDN PRI / R2MF) lines. The product has extensive capability to log digital trunks and flexibly integrates with telephony cards like PIKA, Ai-Logix and Synway to record multiple audio channels.



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VoIP Line

Xtend VoIP call logging software snoops on TCP/IP networks to log the audio carried on VoIP connections. Xtend provides support for the VoIP protocols SIP, H.323, CISCO Skinny besides Skype and also blends well in an IP-based PBX.



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Audio Line

Xtend Voice Logger for Audio Lines can be utilized wherever continuous audio recording is required. The product logs the analog audio signals from any equipment connected to it as 'line-in'. This toolkit can be programmed in such a way that it initiates the logging immediately after a key press. Xtend provides USB-based Audio Logger in 
1/2/4/8/12/16 up to 256 ports and more.



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Standalone Voice Logger

Standalone Voice Logger is a full-fledged, dedicated, rack-mountable logging device with an inherent computing power and storage capability, and consists of all the necessary components to implement voice logging solutions conveniently. The product is capable of logging audio data from Analog lines and renders the detailed call reports.